Privacy Policy
Last Updated: May 25, 2026. We are dedicated to ensuring a secure and transparent browsing experience.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you make a reservation, submit reviews, or contact us. This includes your Name, Email Address, Phone Number, preferred reservation Date & Time, and party size.
2. How We Secure Your Data
Your privacy is paramount to us. We store and manage all user reservations and customer details inside secure, Google Cloud-backed Firestore databases. We implement standard network protection protocols and access controls to ensure your phone number and email remain completely shielded.
3. How We Use Information
We strictly utilize your data for processing reservations, authenticating orders inside our internal POS point of sale panel, sending instant booking notification receipts, and improving our meals based on your feedback. We have a zero-tolerance policy against spam and will never rent, trade or sell your details to third parties.
4. Cookies & Custom Local Memory
We employ cookies and browser local storage to memorize your theme selections (Light vs. Dark mode) and preserve items in your shopping cart drawer. You can configure your browser to reject cookies, though some interactive checkout modules may function in a limited capacity.
Have Questions About Your Rights?
If you wish to edit, retrieve or delete any customer information saved in our reservation registers, please contact our data team directly.
proprietor@princesspalacebd.com