Princess Palace Logo
Rules & Guidelines

Terms & Conditions

Last Updated: May 25, 2026. Please read our operational policies carefully.

1. Reservation & Booking Guidelines

All table reservations submitted online are initial requests. Confirmation is subject to seat availability. We recommend arriving at least 15 minutes before your scheduled booking. Tables will be held for a maximum of 15 minutes past the slot time before cancellation.

2. Menu Pricing, Taxes & Billing

Menu prices displayed on our public ordering layout are denominated in BDT. Prices are subject to a standard 5% VAT rate which is dynamically computed at checkout. Princess Palace reserves the right to revise item price metrics without prior notification.

3. Hygiene & Safety Standards

Princess Palace maintains strict compliance with national food safety codes. Outsourcing of meals inside our family dining spaces is strictly prohibited. If you have severe allergies, please notify our service desk before placing orders.

4. Terms Modification

We reserve the absolute right to revise, modify or remove portions of these terms at any time. Your continued interactions with our online menu and reservation platforms signify your complete agreement to all updated terms.

Questions or Clarifications?

If you wish to request group seatings or have queries on corporate bookings policies, feel free to reach our reservations desk.

+880 1711-661180